Masters of Home Service

Save 20+ Hours/Week with These Automations

Constantly chasing leads? Trying to stay organized? You’re not alone. In this episode of Masters of Home Service, host Adam Sylvester sits down with Phil Risher of Phlash Consulting and Cory Byron from Vancity Electric to break down how automations can take that work off your plate. They share real examples of how to save 20+ hours a week, close more jobs, and create a better customer experience without hiring more staff.
Download the 10 automation moves checklist for this episode: https://bit.ly/4w9Pd9M
Show Notes:
[01:15] Why automation reduces business chaos[02:15] The two automations every business needs[06:52] Should you follow up by text, email, or phone?[07:30] Why your CRM is a hidden revenue opportunity[12:13] How an online estimate calculator can 10x your leads[13:07] Using equipment age to trigger high-value upsell jobs[14:54] Project management automations to reduce manual work[15:42] How to automate hiring and build a bench of candidates[17:11] How automations can save 20+ hours per week[17:38] Simple upsell and follow-up systems to boost job size[18:55] The instant handoff system that builds customer confidence[19:36] How to automate billing and stop chasing payments[20:59] Automating your business and data insights
New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR

Want to make $1M Cleaning? Pick Your Path (Residential or Commercial)

Should you build a residential cleaning business or go all-in on commercial? In this episode of Masters of Home Service, host Adam Sylvester sits down with two operators on opposite sides of the industry to break it down. Savannah Revis runs a residential, eco-friendly cleaning company, while Anatoly Nazarov focuses on commercial and government contracts. They share what actually matters when choosing your path and what most people get wrong.
Show Notes:
[01:25] Should you do both residential and commercial cleaning?[02:26] Is residential cleaning easy to start?[03:15] Which cleaning market is more competitive?[04:10] Misconceptions about commercial cleaning[05:14] Residential vs commercial: workforce differences[06:56] Insurance, licensing, and certifications explained[10:23] Low barrier to entry vs high competition path[12:11] Volume vs big contracts: which model fits you?[14:05] How recurring work shows up in commercial cleaning[16:05] Does branding matter in commercial cleaning?[16:33] How commercial cleaning bids work[19:33] Relationships vs transactions in cleaning [21:20] Do employees prefer residential or commercial work?[24:35] How to start a cleaning business (residential and commercial)[26:02] Pay structures: wages, benefits, and subcontractors[27:26] Why being intentional and niching down leads to faster growth
New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR

Scaling Without Sacrifice: Protecting Your Time, Health, & Family

What’s the point of a successful business if it costs you your health, marriage, or time with your kids? In this episode of Masters of Home Service, host Adam Sylvester sits down with Kelly Guerrero of HomePro Coaching and Cory Byron from Vancity Electric to talk about growing a business without letting it take over your life. They get real about long days and the slow drift away from the very reasons you started your business in the first place.
Show Notes:
[02:06] Simple boundaries that protect your family time[04:49] Why does a lack of systems lead to burnout?[06:16] How do you stop being the middleman in your business?[08:44] Automation, system and delegation: where to start[11:34] Why doing estimates at night is a mistake[12:37] Block scheduling your week for better focus[14:44] How your phone is hurting your work-life balance[18:04] Letting go of the need to always be available[20:33] How do you maintain friendships while running a business?[24:17] The one-task-per-week delegation strategy[26:00] Ask your family this question to fix your priorities
New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR

7 Steps to Rank Higher in the Age of AI Search

If your marketing relies on Google alone, it’s time to rethink your strategy. In this episode of Masters of Home Service, host Adam Sylvester talks with Phil Risher, owner of Phlash Consulting, about what’s changing in search—and what service pros can do to keep up and stay visible. Phil shares seven key steps to help your business rank higher as AI search becomes a bigger part of the buying journey.
Download the 7-step AI search checklist for this episode: https://bit.ly/47WAjt2
Show Notes:
[01:34] Is Google search dying? What’s changing in 2026[03:53] Step 1: How reviews influence AI search[05:53] Step 2: Service area pages and FAQs[09:11] Step 3: Licenses, certifications, and insurance [10:43] Step 4: Building credibility without formal credentials[11:30] Step 5: Service quality signals in search[15:18] Step 6: Showing real customer experience[18:42] Step 7: Local reputation that strengthens your brand[19:52] Does SEO still matter as search evolves?[20:35] What are large language models (LLMs)?[22:31] Why social media is a growing opportunity[25:16] Where contractors can start with AI search
New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR

Stop Competing on Price: Make Offers That Sell Themselves

Competing on price is a race to the bottom, but a sign your offer isn’t doing its job. In this episode of Masters of Home Service, host Adam Sylvester sits down with Savannah Revis, founder of Earth Love Cleaning, about how to create offers that stand out without discounting your value. She shares what customers look for and how to turn that into irresistible offers that consistently win the job.
Show Notes:
[01:06] What makes an irresistible offer (beyond price)?[02:16] How to find customer pain points early[04:27] Proactive vs reactive customer service [05:40] Building offers around real customer problems[07:41] How to use customer lifetime value to shape offers[09:13] How to make offers with recurring services[11:19] Do discounts actually attract customers?[12:09] Improve your offer with a clear promise[14:02] How guarantees reduce customer risk
New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR

Tech Won’t Replace Your Team. It’ll Make Them Unstoppable.

The question’s no longer if you should adopt technology, but how fast you can. In this episode of Masters of Home Service, host Adam Sylvester sits down with Ryaan Tuttle, owner of Best Handyman Boston, and Rob Soper, business development manager at Eagleview Technologies. They talk about how the right tech helps service businesses move faster, win more jobs, and run more efficiently without adding headcount.
Show Notes:
[02:42] Is technology just another team tool?[05:12] How customer expectations are driving digital adoption[06:17] How tech can free up your team for revenue-generating work[08:27] How Jobber and tech improved Ryaan’s operations[11:09] What is “project compression” and why does it matter?[14:55] How AI can help create estimates faster[17:40] How aerial measurements reduce site visits[19:49] Does technology make training easier?[21:25] Are virtual assessments the future of quoting?[22:28] How virtual quotes can save hours of drive time[23:02] How COVID accelerated tech adoption
New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR

She 2X'd Her Revenue by Buying 3 Failing Businesses

What happens when you buy a business that’s falling apart? In this episode of Masters of Home Service, host Adam Sylvester talks with Savannah Revis, founder of Earth Love Cleaning, about what it really takes to buy a business—and the risks that come with it. From paying off a seller’s unpaid cleaners to using video to build instant buyer trust, Savannah shares the lessons that helped her turn messy deals into real growth.
Show Notes:
[02:04] How Airbnb cleaning became 50% of her business[03:29] Are Airbnb cleanings profitable?[04:32] Inside a $1.3M cleaning business with 56 cleaners[07:46] What happens when you buy 3 failing cleaning companies?[10:05] Savannah’s surprise after buying a competitor[12:20] The shift-swap system that keeps cleaners happy[15:07] Hidden risks when buying a client list[16:22] What should you ask before buying a business?[17:12] Pricing mistakes that ruin most purchases[19:21] Using video to personalize handoffs and keep clients[22:45] How Savannah structures client list purchases[27:19] Hourly or flat rate for cleaning services?[27:57] An unexpected place to find businesses for sale[29:00] How do service pros grow by buying competitors?
New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR

Close 30% More Jobs with This 24-Hour Estimate Strategy

Taking 24+ hours to send estimates? You might be losing the job to someone faster. In this episode of Masters of Home Service, host Adam Sylvester sits down with Cory Byron, owner of Vancity Electric, and Ryaan Tuttle, owner of Best Handyman Boston, to break down the real secret behind their growth: speed to lead. They share the systems that help them respond and quote fast, boosting close rates by 30%.
Show Notes:
[01:59] Speed to lead: the systems behind faster responses[03:05] Why do contractors lose leads before quoting?[04:26] The instant response system that builds trust[07:04] The 24-hour estimate process explained[10:16] Video estimates and Cory’s 1,000+ quotes per year[11:24] What AI tools support the estimate process?[13:35] Why confident pricing builds customer trust[15:20] Letting customers choose how they contact you[16:44] Turn website chats into real customer conversations[17:34] The follow-up system behind a 30% higher close rate[18:30] How do contractors get their services seen faster?[21:12] “I never got your quote.” Why it happens
New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR

What Happens When More Women Lead in Home Service

Women are reshaping the home service industry, and there's a lot to learn from how they lead. In this episode of Masters of Home Service, host Adam Sylvester sits down with Savannah Revis, founder of Earth Love Cleaning, and Kelly Guerrero, owner of HomePro Coaching. They unpack how culture, empathy, and integrity drive long-term success. If you want a team that cares as much as you do, start here. Key Insights:
Cultural Impact: Understand how empathy and integrity enhance workplace culture and foster long-term success.
Leadership Styles: Learn about the distinct leadership approaches women employ in the home service industry and their effects on team dynamics.
Reducing Turnover: Explore effective strategies that Savannah used to significantly lower employee turnover rates.
Work-Life Balance: Gain insights into balancing entrepreneurship, marriage, and motherhood, and how these experiences may enhance efficiency in business management.
Client Relations: Discover techniques for building instant rapport with clients, essential for women-led businesses.
Marketing Strategies: Should your business highlight its "woman-owned" status? We discuss the implications.
Mentorship: Find out how women in the industry can support one another through mentorship.
 
Show notes:
[01:08] Experience of running a business as a woman[02:38] Unique leadership contributions by women[06:03] Strategies for reducing employee turnover[09:41] Building a strong home service culture[10:31] Balancing family and entrepreneurship [13:08] Parenting and business efficiency [15:10] Effective tools for work-life management [17:08] Marketing as a “woman-owned” business[18:38] Client rapport building techniques [19:27] Mentorship and support in the trades
New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR

From Police Officer to Multi-Million-Dollar Business Owner

Rebuilding your life from rock bottom takes a different level of grit. In this episode of Masters of Home Service, host Adam Sylvester sits down with Kevin Cook, a former police officer turned multi-business owner and now sales coach. Kevin shares how he went from $31,000 a year and a house headed for foreclosure to building a seven-figure landscaping company, growing a 15-truck fleet, and starting over again.Show notes:[00:00] Intro [01:14] Working 12-hour shifts and living on $400 a week [03:30] How Kevin’s landscaping side hustle made $75,000 in year one [06:13] The traffic stop that made him quit law enforcement [07:59] Survival mode thinking that destroys sales [09:06] Mindset shifts that helped him rebuild confidence [13:41] How he scaled and sold his seven-figure landscaping business [17:24] Building a 18-wheeler trucking company during COVID [19:06] The “I’m your guy” sales mindset explained [21:37] What it really takes to grow a landscaping company [23:22] Lessons from selling a business and starting over [25:13] How Kevin navigated difficult seasons [26:00] How he thought about risk while scaling up [27:39] His transition to becoming a sales coach
New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR