Masters of Home Service

Listen to Masters of Home Service to Grow Faster With Lessons From Real Pros

Get inspired by the service pros who are rewriting the rules.On Masters of Home Service, we go beyond the how-tos and into the real stories of tradespeople building thriving businesses. From lawn care to locksmithing, hear how these entrepreneurs are scaling up, showing up, and turning everyday jobs into something bigger. Hosted by Jobber.

Not Just ChatGPT: The Real Ways AI Helps Contractors

AI can save hours every week if you know how to use it right. In this episode of Masters of Home Service, host Adam Sylvester sits down with Ryaan Tuttle, owner of Best Handyman Boston, and Phil Risher, owner of Phlash Consulting, to explain how AI tools like ChatGPT are transforming marketing, estimating, and even hiring. Learn how to train AI on your service business to move faster, make better decisions, and stop wasting hours on busywork. Download our AI cheatsheet to put Ryaan and Phil's tips into action: https://bit.ly/4s7R7VuShow Notes:[02:05] Where many service businesses go wrong with ChatGPT [03:26] Real ways home service businesses use AI every day [05:18] Why are people searching differently in ChatGPT vs Google? [07:10] Using call recordings to create content with MyGPTs [08:10] Ryaan’s custom GPT for a faster estimating system [10:35] Feeding call data and job data into ChatGPT [11:29] AI avatars that think like the business owner [12:45] Using AI to enhance a basic website intake form [16:17] Connecting CSRs, sales, and AI into one system [17:05] Does SEO still matter with AI search? GEO and AEO explained [17:42] How do FAQs help your business show up in ChatGPT answers? [19:28] How to start learning AI without getting overwhelmed? New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR

$160K in Debt to $1.2M Revenue in Under a Year

Working nonstop, but the money never shows up? In this episode of Masters of Home Service, host Adam Sylvester talks with Wilson Betances, electrical contractor and founder of Energize Us EDU, about how unpaid invoices spiraled into massive debt and nearly cost him his home. Hear the wake-up call that changed everything, and the simple habits that helped him fix his systems and take control of cash flow.New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR

What Skipping Time Tracking Is Really Costing You

Payroll shouldn’t be a guessing game. In this episode of Masters of Home Service, host Adam Sylvester talks with Forrest Derr, Fractional COO of Derr Consulting, and his client, Jerry Jackson, a business owner running four home service companies on Jobber. They unpack how tracking time the right way helped them clean up payroll, reduce unbillable hours, and make smarter decisions using data like SPH (Sales Per Hour). Every hour counts—here’s how to make them work harder for your business.
New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0

4 Videos to Outshine Your Competitors

Struggling to stand out—or just want customers to feel more confident saying yes? In this episode of Masters of Home Service, host Adam Sylvester talks with Phil Risher, founder of Phlash Consulting, about four videos every business owner should use to improve their sales process: welcoming the new lead, the quote walk-through, the “you chose us” follow-up, and the invoice wrap-up. Short, purposeful videos like these personalize the customer journey and give clients a clear, memorable reason to say yes.
Download our customer journey video kit to put these tips into action
 
New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0

Scale Past $1M by Dialing in These Systems

Want to scale your service business without burning out or bottlenecking your team? In this episode, Fractional COO Forrest Derr and coach Jeff Guldalian (The 360 Electrician) break down the exact systems high-performing businesses use to grow past $1M. Hear how to step out of daily decisions, train your team to quote and invoice in the field, and build simple, documented processes that get used—all part of the $1M systems checklist.
 
New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0

How She Turned $43 into a $5M/Year Business

Doni Jones, owner of Don’s Tree Services, started with $43, a vision, and no equipment. Today, she’s running a $5M/year tree care business. In this episode of Masters of Home Service, host Adam Sylvester talks with Doni about building a values-driven company, creating a family legacy, leading with discipline and purpose, and how she plans to make her next goal of a $100 million+ valuation a reality.
New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0

10+ Ways to Turn One Job Into the Whole Neighborhood

If you’re only focused on the house you’re working on, you’re doing it wrong. In this episode of Masters of Home Service, host Adam Sylvester talks with Keith Kalfas, owner of Kalfas Landscaping, and Daniel Dixon, CEO of SendJim, about the neighborhood marketing tactics that helped them dominate entire blocks. Learn 10+ ways to turn one job into five, get seen by the right people, and build route density to grow your business.
New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0

Sales Hiring Guide: What to Pay, What to Expect, What to Avoid

Ever hired a salesperson who sounded great… then couldn’t close a single job? In this episode of Masters of Home Service, host Adam Sylvester chats with Doni Jones, owner of Don’s Tree Services, and Rich Camacho, CEO of BlueRecruit, about how to avoid expensive hiring mistakes and set your next sales rep up for success. They cover pay structure, red flags to watch out for, and the #1 question every owner should ask before bringing someone on.
New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0

How Listening to Customers Lifted Leads by 25%

Most business owners think they know what customers want—until they actually ask. In this episode of Masters of Home Service, host Adam Sylvester talks with Phil Risher, owner of Phlash Consulting, and Anthony Salazar, owner of Salazar Scoops, about how tuning into customer pain points led to a 25% lift in leads. Hear how a few intentional tweaks to messaging and intake transformed their close rates—and what you can steal for your own business.
New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0