Masters of Home Service

How to Scale to a $1M Service Business

Discover how to scale your service business to $1,000,000. Learn how to transition from working in your business to working on your business, the power of delegation, and why understanding your numbers is crucial for success. Whether you're just starting or aiming to reach the million-dollar mark, use these real world experiences to transform your business journey. Join host Adam Sylvester, Dan Guest from Guest Plumbing & HVAC and Donovan Quesenberry from DIV Cleaning Service. This is an episode you don't want to miss.
 
Understanding business and profitability [1:19]
Importance of learning from mistakes [1:58]
Mentorship levels and the shift towards focusing on people [3:27]
Changes needed at different revenue levels [4:41]
Company culture, sales teams, and integrators for business growth [5:30]
Roles and positions needed in a million-dollar company [6:17]
Entrepreneurs ranging $250,000 to $500,000: habits for growth [8:22]
Get over limiting beliefs and trust the team to achieve 80% perfection [10:43]
80/20 rule for effective delegation [12:57]
Managing large volumes of tasks and how to staff them [14:50]
The value Jobber brings to Adam, Dan and Donovan’s businesses [17:15] 
Revenue vs. profit at different revenue levels [18:23]
How to maintain profitability at $1M and long-term business objectives [19:33]
Hiring strategies and role assignment in expanding businesses [20:40]
Donovan shares insights from his mentor [21:54]
Staff efficiency and profitability during business expansion [23:05]
Cash flow management and cautious use of debt/credit [24:12]
Personal lending/banking guidelines and having a good accountant [26:10]
Different credit types and the importance of financial literacy for business growth [28:00]
Responsive decision-making based on current financial data (28:55)
Adam’s takeaway tips: work on the business not in the business, build one production crew at a time, build your business on fundamentals and know your numbers [30:36]

Introducing Season 2: Masters of Home Service

In this season, we're diving into operations, growth, sales, marketing, and more, with real-life experts from different industries. Whether you're a plumber, landscaper, or a cleaner, our episodes are packed with practical tips to help you level up. New episodes will be released on Tuesdays.

Starting Your Second Business (The Right Way)

Explore the world of starting and running multiple businesses. Learn strategies for optimizing operations, hiring professionals, and finding the right balance to prevent business from taking over your life. Join host Adam Sylvester and guest Paul Jamison from the Green Industry Podcast for tons of valuable tips.

Run a Highly Efficient Business (Without Cutting Costs)

Learn the secrets to maximizing efficiency without cutting corners or costs. Learn how to prioritize tasks effectively, understand where your money is going, and implement automation and delegation. Join host Adam Sylvester and guests Andy Weins from the Trash Talk Business Podcast and Terence Chan from Impetus Plumbing.

Hiring Outstanding Employees (and Retaining Them)

Master the art of hiring exceptional employees and keeping them happy. Learn how to set realistic expectations, write enticing job descriptions, create a positive company culture, and provide growth opportunities. Discover how to retain your top talent through performance bonuses, effective communication, and embracing their side hustles. Join host Adam Sylvester along with Oscar Gil from R3 Auto Detailing and Detail Groove, and Branden Sewell from Seal Pro Painting.

How to Work with Family (Navigating Conflicts & Boundaries)

Can you relate to the complexities of working with family in your business? Learn how to keep healthy family relationships by identifying roles, setting boundaries, and making business-focused decisions. Discover strategies for managing conflicts, conducting family meetings, and ensuring fair compensation. Join host Adam Sylvester and guests Zack Jurkowski from Montreal Contractors and Christine Hodge from Clearview Washing.

Win Repeat Jobs: Achieving Consistent Work Quality

Learn how to deliver top-notch work quality that leads to repeat jobs. From employee training and clear expectations to customer intake processes and post-job evaluations. Tune in for Adam's key takeaways, emphasizing the importance of building robust systems, hiring and training effectively, and exceeding customer expectations to achieve business success. Join host Adam Sylvester alongside experts Branden Sewell of Seal Pro Painting and Kimberly Towers of The Red Rose.

Get New Customers on a Budget

Dive into the strategies for acquiring new customers on a budget. Learn about effective lead sources, from Google to referrals, and discover how to optimize your marketing efforts while considering customer acquisition costs and lifetime value. Tune in for Adam's top takeaways, focusing on knowing your numbers, leveraging free channels, and understanding the long-term value of clients for business growth. Join host Adam Sylvester and guests Paul Jamison of the Green Industry Podcast and Christine Hodge, CEO of Clearview Washing.

Essential Hires to Grow Your Business

Explore the most important hires you need to make for driving business growth. Learn about the significance of hiring an operations manager to the benefits of having a dedicated customer service representative. Gain valuable advice on training, responsibilities, and the key skills these hires need to contribute effectively to your business success. Join host Adam Sylvester and guest Andy Weins of the Trash Talk Business Podcast.

Offering New Services: When and How to Do It

Learn all about offering new services to your business. From timing and team enthusiasm to cross-training and subcontracting. Make well-informed decisions, ensure service excellence, and expand your business while staying true to your core strengths. Don't miss Adam's top takeaways, focusing on finding the right timing, testing new services, and seeking outside expertise for successful integration. Join host Adam Sylvester and guests Oscar Gil from R3 Auto Detailing and Detail Groove, and Kimberly Towers from The Red Rose.