Masters of Home Service

If you’re winning almost every estimate, your prices might be too low. In this episode of Masters of Home Service, host Adam Sylvester sits down with Wilson Betances, electrical contractor and founder of Energize Us EDU, to break down a simple profit formula that shows where every dollar goes. Find out how to spot underpricing, protect profit, and charge with confidence—without scaring customers away.New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR

Luxury service isn’t about fancy products—it’s about removing friction at every step. In this episode of Masters of Home Service, host Adam Sylvester talks with Kelly Guerrero, owner of HomePro Coaching, about making lasting impressions through small, intentional habits. From “on my way” texts and asking "anything else we can do?" to clean job sites and timely follow-ups, learn the moves that create wow moments and spark referrals.
Put these tips into action and grab our customer experience playbook.New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR

Get inspired by the service pros who are rewriting the rules.On Masters of Home Service, we go beyond the how-tos and into the real stories of tradespeople building thriving businesses. From lawn care to locksmithing, hear how these entrepreneurs are scaling up, showing up, and turning everyday jobs into something bigger. Hosted by Jobber.

AI can save hours every week if you know how to use it right. In this episode of Masters of Home Service, host Adam Sylvester sits down with Ryaan Tuttle, owner of Best Handyman Boston, and Phil Risher, owner of Phlash Consulting, to explain how AI tools like ChatGPT are transforming marketing, estimating, and even hiring. Learn how to train AI on your service business to move faster, make better decisions, and stop wasting hours on busywork. Download our AI cheatsheet to put Ryaan and Phil's tips into action: https://bit.ly/4s7R7VuShow Notes:[02:05] Where many service businesses go wrong with ChatGPT [03:26] Real ways home service businesses use AI every day [05:18] Why are people searching differently in ChatGPT vs Google? [07:10] Using call recordings to create content with MyGPTs [08:10] Ryaan’s custom GPT for a faster estimating system [10:35] Feeding call data and job data into ChatGPT [11:29] AI avatars that think like the business owner [12:45] Using AI to enhance a basic website intake form [16:17] Connecting CSRs, sales, and AI into one system [17:05] Does SEO still matter with AI search? GEO and AEO explained [17:42] How do FAQs help your business show up in ChatGPT answers? [19:28] How to start learning AI without getting overwhelmed? New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR

Working nonstop, but the money never shows up? In this episode of Masters of Home Service, host Adam Sylvester talks with Wilson Betances, electrical contractor and founder of Energize Us EDU, about how unpaid invoices spiraled into massive debt and nearly cost him his home. Hear the wake-up call that changed everything, and the simple habits that helped him fix his systems and take control of cash flow.New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR

Payroll shouldn’t be a guessing game. In this episode of Masters of Home Service, host Adam Sylvester talks with Forrest Derr, Fractional COO of Derr Consulting, and his client, Jerry Jackson, a business owner running four home service companies on Jobber. They unpack how tracking time the right way helped them clean up payroll, reduce unbillable hours, and make smarter decisions using data like SPH (Sales Per Hour). Every hour counts—here’s how to make them work harder for your business.
New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0

Struggling to stand out—or just want customers to feel more confident saying yes? In this episode of Masters of Home Service, host Adam Sylvester talks with Phil Risher, founder of Phlash Consulting, about four videos every business owner should use to improve their sales process: welcoming the new lead, the quote walk-through, the “you chose us” follow-up, and the invoice wrap-up. Short, purposeful videos like these personalize the customer journey and give clients a clear, memorable reason to say yes.
Download our customer journey video kit to put these tips into action
 
New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0

Want to scale your service business without burning out or bottlenecking your team? In this episode, Fractional COO Forrest Derr and coach Jeff Guldalian (The 360 Electrician) break down the exact systems high-performing businesses use to grow past $1M. Hear how to step out of daily decisions, train your team to quote and invoice in the field, and build simple, documented processes that get used—all part of the $1M systems checklist.
 
New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0

Doni Jones, owner of Don’s Tree Services, started with $43, a vision, and no equipment. Today, she’s running a $5M/year tree care business. In this episode of Masters of Home Service, host Adam Sylvester talks with Doni about building a values-driven company, creating a family legacy, leading with discipline and purpose, and how she plans to make her next goal of a $100 million+ valuation a reality.
New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0

If you’re only focused on the house you’re working on, you’re doing it wrong. In this episode of Masters of Home Service, host Adam Sylvester talks with Keith Kalfas, owner of Kalfas Landscaping, and Daniel Dixon, CEO of SendJim, about the neighborhood marketing tactics that helped them dominate entire blocks. Learn 10+ ways to turn one job into five, get seen by the right people, and build route density to grow your business.
New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0